The COPD Story
'P' has COPD and felt he was able to manage his condition relatively well. He has attended pulmonary rehabilitation and continues to attend an exercise group for those with respiratory conditions on a weekly basis. 'P' started using the app in November 2015
'P' completes the four questions within the app most days and then reviews the recommended actions before deciding what action he will take. 'P' has invited his daughter to view his information which was particularly helpful for them both when he had his flare up in Janaury 2016. The flare up was detected within the app and 'P' spoke to his GP who agreed he should take an extended course of steroids. 'P' had another flare up in March 2016 which required antibiotics and steroids again, this was recorded within the app.
'P' says "The app makes me think about my condition once a day and it will prompt me to take action if things are changing". He also said that he probably seeks out help earlier now because of detecting those changes before they get really bad. 'P' feels that having the clinical team able to see the information would be a great help if he does make contact with them. He recognises that changes over time are important in the planning for his care and that he could easily forget when bad days have happened without the app.
With WelLPRES, the monthly reports would be automatically shared with the clinical team along with an exception report if a flare up is detected. The clinical team would not need to log into another system to see this information, it would be accessed via their main records system. In 'P's case, the team would have seen his report and so when he rang they would quickly and easily have been able to get a historical view of his condition and provide advice promptly over the phone. For the clinicians, there is no need to replicate the subjective reports from 'P' as the report forms part of the record thus reducing their administration time.
Without WelLPRES, the information must be shared via nhs.net email or the clinicians have to log into the associated app web portal which is time consuming and creates a barrier to accessing the information.