How much does it cost?

The NWSIS has already invested in video technology that you can use as an NHS clinical professional in Lancashire.  There are ongoing licensing costs that need to be covered.  Contact us at sisteam@northwestsis.nhs.uk for further information.  Other considerations are:

  • Time and possibly direct costs for training and for staff to experiment with the technology.  This could take the form of a co-creation exercise to develop a new service together

  • There may be other additional costs depending on how the service will run.  For example, additional staff time to advise and guide patients or to be with the patient if the model requires a supported consultation


  • Travel time by staff visiting patients or clinics, travel time by patients

  • Savings due to avoiding exacerbations, readmissions or acute episodes because patients have been seen earlier

  • Savings in wastage of staff due to retirement or mobility problems - staff may choose to remain in post but take over for example a video triage or review service

  • Ultimately, it may be possible to reduce estate costs should waiting rooms not be required

  • Of course, using remote technology solutions does have the potential for income generation opportunities as contracts for services could be won from all over the UK